Loading ...Date: 13 October 2010
Time: 10.30 – 15.00
Location: Spanhoe Lodge, Laxton nr Corby
Cost: FREE
Description:
This day was developed to help newer tourism businesses learn about the quality assurance scheme, as well as how to generally improve their businesses. It was created for B&B’s, farmhouse B&B’s, guest houses, restaurants and pubs with rooms.
Date: 11 November 2010
Time: 9.30 – 17.00
Location: Park Inn, Northampton
Cost: FREE
Description:
This practical course is aimed at improving the communication and customer service skills of front line employees.
Date: 19 October 2010
Time: 10.30 – 15.00
Location: Park Inn, Northampton
Cost: FREE
Description:
Focus on Food Profit is a half-day workshop that provides practical knowledge to ensure food sales are delivering your business the maximum profit return.
Date: 9 September 2010
Time: 10.00 – 15.00
Location: Benefield Wheatsheaf, Northamptonshire
Cost: FREE
Description:
This day has been specifically created for all tourism businesses in Northamptonshire, with a topical agenda and a chance for buisnesses to discuss current issues. Read more…
Date: 14 September 2010
Time: 09.30 -16.30
Location: Jurys Inn Nottingham
Cost: £20 (inc VAT) for members of Nottinghamshire Tourism and £25 (inc VAT) for non-members
Description:
This one-day course will give you a good understanding of how to provide a world class welcome to visitors from key international markets. It will combine an inspiring presentation with valuable tips, the opportunity for group discussion and individual action planning. Read more…
Date: 14 September 2010
Time: tbc
Location: Walton Thorns Farm Rural Centre and Holiday Cottages, Leicestershire
Cost: £15 (£10 for delegates also attending the AA Quality workshop)
Description:
Focus on Food Profit is a half-day workshop that provides practical knowledge to ensure your food sales are delivering your business the maximum profit return. Read more…
Date: 21 September 2010
Time: tbc
Location: Leicester Tigers Ground, Leicester
Cost: £15 + £12.50 for the City & Guilds Exam.
Description:
Combining an expert overview with specific actions to improve customer service in your business. Read more…
Date: 21 September 2010
Time: 10.00 – 16.00
Location: Grimsthorpe Castle, Lincolnshire
Cost: (tbc)
Description:
An inspiring and stimulating day to find new ways of making your business truly welcoming and enticing to families. Read more…
Date: 29 September 2010
Time: 11.30 -15.30
Location: Newark & Sherwood District, Nottinghamshire
Cost: £20 (inc VAT) for members of Nottinghamshire Tourism and £25 (inc VAT) for non-members
Description:
Specifically designed to suit the needs of B&B owners, managers and chefs this day will provide practical knowledge to ensure your food production and day-to-day operations are as cost effective as possible. Read more…
Date: 30 September 2010
Time: 09.15 – 16.00
Location: Rand Farm Park, Lincolnshire
Cost: (tbc)
Description:
Part of the Welcome to Excellence programme, Welcome Host Plus is a one day training programme which aims to build on and extend knowledge and skills in customer service and communication to give your organisation competitive edge. Read more…
East Midlands Development Agency (emda) is now consulting on the future development of the visitor economy over the next ten years.
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Find out who the finalists of the 2010 East Midlands Toursim Enjoy England Excellence Awards are More
Three new images have been added to EMT's portfolio of Olympic inspired images. The images feature local athletes performing their chosen sport at a number of the regions tourist attractions.
